Each piece is crafted with love using high-quality, hypoallergenic-minded materials — perfect for everyday sparkle! ✨ However, we do recommend that customers with sensitive skin stick to pieces made with stainless steel whenever possible.

While we prioritize skin-friendly materials, we do not consider our items completely nickel-free, as the base metals may carry trace amounts of nickel. You can find detailed material info on each product page under the “Details” section!

When it comes to jewelry, a little care goes a long way! While our jewelry is water-resistant, it’s plated — so prolonged exposure to water and moisture can cause oxidation over time. To keep your pieces shining, avoid water, lotions, perfumes, and alcohol-based products.

Store your jewelry in a cool, dry place, preferably in a pouch or jewelry box.

Pearls are extra delicate — keep them away from chemicals and avoid wearing them in water to preserve their natural beauty.

Yes! If an item is sold out but coming back soon, you can join the waitlist by visiting the product page and clicking “Notify Me When Available.” We’ll send you an email as soon as it’s back so you don’t miss out!

We're so sorry for the trouble! While we do our best to make sure every order is perfect, mistakes can sometimes happen. If you received a damaged item, the wrong product, or something’s missing, please email us at ourumcustomercare@gmail.com, and we’ll look into it as soon as possible!

Tracking numbers are automatically sent via email once your order is packed! After the courier picks up and scans your package, the tracking number will provide details about your order. Please note that it may take a few hours for the information to update, and if your order was packed over the weekend, it will be updated on the next business day.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All available payment options will be shown on the checkout page. If a specific payment method is not listed, it means we do not support it.

Absolutely. Our store uses secure encryption technology to protect your information and keep your shopping experience safe.

To stay updated on our latest discounts and promotions, be sure to sign up for our emails and follow us on social media. You can sign up for our emails at the bottom of our homepage, where you’ll also find all our social media links!

We’d love to hear from you! Email us at ourumcustomercare@gmail.com or fill out the form below, and we’ll respond as soon as possible.